Finish

At BlackRock we aim to provide an efficient and professional service. To help us maintain these standards we would like your feedback on your recent experience with us.

On a scale of 1 - 5, where 1 is very dissatisfied and 5 is very satisfied. How satisfied were you with the way we handled your query today? 1 = Very dissatisfactory   2 = Somewhat dissatisfactory   3 = Neutral   4 = Somewhat satisfied   5 = Very satisfied

On a scale of 1 - 5, where 1 is not at all and 5 is completely. Did you feel your needs were understood and taken seriously? 1 = Not at all   2 = Somewhat understood   3 = Neutal   4 = Mostly understood   5 = Completely

On a scale of 1 - 5, where 1 is very unclear and 5 is very clear. Was the information provided clear and easy to understand? 1 = Very unclear   2 = Somewhat unclear   3 = Neutral   4 = Somewhat clear   5 = Very clear

Is there anything else you’d like to share about your experience today? Extremely poor service from BlackRock yet again